{"id":189,"date":"2024-06-10T08:15:49","date_gmt":"2024-06-10T08:15:49","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/home-skincare\/images\/?page_id=189"},"modified":"2026-05-09T11:35:58","modified_gmt":"2026-05-09T11:35:58","slug":"shipping","status":"publish","type":"page","link":"https:\/\/essentraplus.com\/index.php\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"189\" class=\"elementor elementor-189\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31841647 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"31841647\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18fa894e e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"18fa894e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31a854d8 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"31a854d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18736314 elementor-widget elementor-widget-ecomus-heading\" data-id=\"18736314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tSHIPPING, DELIVERY &amp; ORDER POLICY\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3291d51 elementor-widget elementor-widget-ecomus-heading\" data-id=\"3291d51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tOrder Processing &amp; Dispatch\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4de9d elementor-widget elementor-widget-text-editor\" data-id=\"ae4de9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Please note that Essentraplus does not dispatch orders on Saturdays, Sundays, or public holidays. Any orders placed during these days will be processed and dispatched on the next working day.<\/p><p>All orders are delivered through trusted courier services. Once your order has been shipped, you will receive an SMS or email confirmation along with your tracking information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10f6f91 elementor-widget elementor-widget-ecomus-heading\" data-id=\"10f6f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tDelivery Timeline\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24aa037c elementor-widget elementor-widget-text-editor\" data-id=\"24aa037c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">For orders within Pakistan, delivery usually takes approximately 4\u20135 working days.<\/p><p class=\"isSelectedEnd\">Please note that Saturdays, Sundays, and public holidays are not considered working days and may affect delivery timelines.<\/p><p>Delivery times may vary depending on your location, courier operations, weather conditions, or unforeseen circumstances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ebf68 elementor-widget elementor-widget-ecomus-heading\" data-id=\"25ebf68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tShipping Charges\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c8058 elementor-widget elementor-widget-text-editor\" data-id=\"89c8058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Flat delivery charges: PKR 200<\/li><li>Free shipping across Pakistan on orders above PKR 2,500<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b64d4d8 elementor-widget elementor-widget-ecomus-heading\" data-id=\"b64d4d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tCustomer Support\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10825473 elementor-widget elementor-widget-text-editor\" data-id=\"10825473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">For any questions regarding your order, shipping, or products, please contact us at:<\/p><p class=\"isSelectedEnd\">Phone: 0333-6238433<br \/>Email: <a href=\"mailto:essesntraplus@gmail.com\">essesntraplus@gmail.com<\/a><br \/>Website: <a href=\"http:\/\/www.essentraplus.com\/\">www.essentraplus.com<\/a><\/p><p class=\"isSelectedEnd\">Customer support timings:<br \/>Monday to Saturday<br \/>9:00 AM to 5:00 PM (Pakistan Standard Time)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-642189d elementor-widget elementor-widget-ecomus-heading\" data-id=\"642189d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tOrder Cancellation Policy\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f665c3 elementor-widget elementor-widget-text-editor\" data-id=\"42f665c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">To cancel an order, customers must contact us as soon as possible after placing the order.<\/p><p class=\"isSelectedEnd\">Orders are generally processed and shipped within 24 hours. Cancellation requests should therefore be submitted within 24 hours of placing the order. Once an order has been shipped, cancellation may no longer be possible.<\/p><p class=\"isSelectedEnd\">Orders placed on weekends or public holidays will be processed or cancelled on the next business day.<\/p><p>Cancellation requests can be sent to:<br \/><a href=\"mailto:essesntraplus@gmail.com\">essesntraplus@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8aef3e elementor-widget elementor-widget-ecomus-heading\" data-id=\"a8aef3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tDamaged Products During Shipping\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a82f97 elementor-widget elementor-widget-text-editor\" data-id=\"6a82f97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">If your order arrives damaged due to shipping or courier handling, please retain the original packaging, box, and damaged products and notify us immediately.<\/p><p class=\"isSelectedEnd\">Customers should contact us via email or phone with order details and supporting images of the damaged items. After verification, the courier company may inspect or collect the package, and eligible products will be replaced accordingly.<\/p><p class=\"isSelectedEnd\">For damaged shipment claims, contact:<\/p><p>Phone: 0333-6238433<br \/>Email: <a href=\"mailto:essesntraplus@gmail.com\">essesntraplus@gmail.com<\/a><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287804ef e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"287804ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING, DELIVERY &amp; ORDER POLICY Order Processing &amp; Dispatch Please note that Essentraplus does not dispatch orders on Saturdays, Sundays, or public holidays. Any orders placed during these days will be processed and dispatched on the next working day. All orders are delivered through trusted courier services. Once your order has been shipped, you will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":3,"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"predecessor-version":[{"id":7601,"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/pages\/189\/revisions\/7601"}],"wp:attachment":[{"href":"https:\/\/essentraplus.com\/index.php\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}